British Gas... again

Another quarter, another red electricity bill from British Gas in the post, another e-mail to complain, which they will ignore.

Amanda,

Customer Reference :- xxxxxxxxxxxx

For the second time in a row I have received a red payment reminder in the post even though I am signed up for paperless billing. I actually haven’t received an e-mail reminder since 21st March 2006. We will overlook the fact that you sent a red bill reminder on 7th August 2006 when I had in fact recently paid my bill.

What is going on?

The fact that you didn’t reply to my e-mail last time means that chances of a reply this time are remote at best.

Hope this finds you well,

Carl

  • Posted on Thursday, 12 October 2006
  • Tagged with moans